In brief:
A: We operate in pounds sterling, which means your card or payment provider will do the converting into your own currency.
The conversion rate, and any conversion charges are set by your provider, so they will be the best to provide information on this.
A: We’re legally required to encrypt personal and financial data delivered through our website, so rest assured your information is safe with us - it cannot be intercepted and read. Your personal data is handled within European and UK data protection and privacy standards. We use a number of third-party services noted on our privacy page.
If you prefer, we’d be very happy to take your order over the phone, just have a payment card ready.
We also gladly accept payment via a cheque in pounds sterling, although we’ll be held up from sending your items until your payment clears. This usually takes five days.
We have a range of delivery options depending on how soon you’d like your order.
See below for more details on delivery to the European Union or the rest of the world
Standard | £4.99 | |
Express | £6.99 to UK mainland or £8.99 to remote locations |
Next-day when ordered before noon, excludes bank holidays, Northern Scotland and other isolated areas may have delays, requires a signature on delivery Highlands, IOW, IOM, Scottish Islands, Channel Islands and N. Ireland are remote locations, which are charged a slightly higher rate. |
Express pre-noon | £11.99 |
When ordered before noon, excludes bank holidays, Northern Scotland and other isolated areas may have delays, requires a signature on delivery Mainland destinations only |
You’ll receive a tracking ID with all of these postage options. We aim to dispatch all standard delivery orders within three working days.
We aim to dispatch all standard delivery orders within three working days.
Claims for missing parcels can only be started after 25 working days have passed.